Shipping Policy

Delivery

Most orders are processed and shipped within 1-3 business days of being placed. During peak periods, shipping may take a bit longer, and we appreciate your patience as we work to get your order to you as quickly as possible. Our primary goal is to ensure that your order arrives promptly!

Please note: We only process orders on business days (Monday through Friday).

Total Delivery Time = Processing Time + Shipping Time

• Processing Time: 1-3 business days
• Shipping Time: 15-20 business days

Order Status

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your package from our distribution center to your doorstep.

For registered users, the tracking number will also be available in your account purchase history.

Note: If you do not see tracking information immediately after clicking on the tracking link, don’t worry! There may be a brief 24-hour delay in tracking updates from our shipping carrier.

Shipping Time

The estimated delivery date will be shown during checkout. Shipping times may vary depending on your location.

Important Notes

If your package does not arrive by the estimated delivery date, you can check the order status in your account center. If you encounter any issues, please don’t hesitate to contact us.

Please note: We currently do not ship to all countries. If your location is outside our shipping range, contact us via email, and we will do our best to assist you.

Additional Information

All delivery times are estimates, and khipp is not responsible for delays caused by unforeseen circumstances, such as weather conditions, courier issues, customer errors, or holiday-related delays.

If you have any questions about your account or need assistance, please contact us.

For online inquiries, please reach us at: [email protected]